Privacy Policy
Last updated:
12 August 2026
C4 Auto Detail respects your privacy. This policy explains what personal information we collect when you enquire, request a booking or use this website, why we use it and the choices available to you.
Information We Collect
We may collect your name, email address, mobile number, postcode, vehicle details, requested service, vehicle condition, parking or working-access information, messages, booking history and any optional photographs or photo links you choose to provide. The website may also provide limited technical information such as device, browser and page-use data.
How and Why We Use Information
We use information to respond to enquiries, assess the right service, prepare and manage quotes and bookings, deliver vehicle-care services, keep appropriate business and tax records, protect the website and improve the customer experience. Our lawful bases are steps taken at your request before a contract, performance of a contract, legal obligations and legitimate interests where appropriate. We use consent for optional marketing, which is separate from your enquiry and can be withdrawn at any time. We do not sell personal information.
Sharing and Retention
Information may be processed by trusted providers that support website hosting, forms, email, communications, payments, mapping, file or photo hosting and business administration, and by professional advisers or authorities where required. Some providers may process information outside the UK; where this happens, we use appropriate safeguards. We keep enquiry and booking information only as long as reasonably needed, retain transaction and tax records for the periods required by law, keep marketing consent records while consent remains relevant, and then securely delete or anonymise information.
Security and Your Rights
We take reasonable organisational and technical steps to protect your information. Depending on the circumstances, you may ask for access, correction, deletion, restriction or portability, or object to certain processing. You have an absolute right to object to direct marketing. Where processing relies on consent, you may withdraw it at any time by emailing hello@c4autodetail.co.uk. You may also complain to the Information Commissioner's Office at ico.org.uk, although we would appreciate the opportunity to address your concern first.
Cookies and Updates
Our Cookie Policy explains how cookies and similar technologies are used. We may update this Privacy Policy when our services, suppliers or legal responsibilities change. The date above shows the latest revision.
Contact
C4 Auto Detail is a trading name of Virgilio Jr Lumakin, a sole trader. Business correspondence address: 71 Abercorn Road, Newcastle upon Tyne, NE15 6UL. VAT registration number: 508 7690 62. For legal enquiries, email hello@c4autodetail.co.uk. For privacy questions or to exercise your data-protection rights, please use email as the primary contact method and provide enough detail for us to identify and respond to your request.